MakeCall FAQ
Browser calling help for account setup, pricing and troubleshooting.
These questions cover the practical parts of using MakeCall: wallet balance, browser microphone access, billing, account setup and safe use.
Common questions
How do I start a call?
Sign in to MakeCall, add money to your wallet, allow the browser to use your microphone, enter the destination number and tap Call. The service is designed to work directly from the browser without a separate app.
What is the current rate?
MakeCall currently bills at ₹7.00 per minute, with cost calculated based on actual call duration and the account wallet balance.
Can I call landline and mobile numbers?
Yes. The service is designed for Indian mobile and landline (PSTN) calling. Use the correct national format and provide the right STD or destination number format for the line you are calling.
Why is microphone permission needed?
Microphone access allows the browser to send your voice to the call. If permission is denied or blocked, the call will not capture audio from your device.
Troubleshooting
My browser does not ask for microphone permission.
Check the browser site settings and allow microphone access for MakeCall. After changing the permission, refresh the page and retry the call.
My call does not connect.
Verify that the phone number is in the correct format, confirm you have enough wallet balance and check your internet connection. The app can also show account or service state messages if the call is blocked.
My wallet balance is not updating.
Refresh the wallet from the account interface. If the issue continues, compare the payment reference against the transaction details and contact support with the relevant payment details.
Policies and responsible use
Does MakeCall support emergency calls?
No. The service is not a replacement for emergency calling. For urgent medical, police or fire needs, use the correct emergency phone service or local emergency number.
What is the refund and usage policy?
Use the Terms & Conditions, Privacy Policy and Refund Policy to understand wallet use, payments and applicable operational rules.
Still need help?
Visit the Help Center for setup and troubleshooting guidance, or contact MakeCall support with your account and issue details.